Reread the posts and ask yourself how and where i could possibly be meaning 'before'.
No it is you that has a habit of allowing your rampant confirmation bias to interfere tragically with your thinking.
No evidence?? Did not the preceeding difficulties suggest there might possibly be at least a need!?
Or just being smart and in tune with the contextual reality.
Let's distinguish between their fine job and your complete lack of appreciation for their brilliant performance.
So yes, time you sent that thank-you gift of a few thousand dollars to BHCC.
No idea what this gibberish is about or its relevance.
Get a grip!